Privacy Policy

Effective Date: 1 May 2024
Last updated: 8 April 2025

  1. Introduction
    2.

    This Privacy Policy explains how The A Food Sdn. Bhd. (“Company,” “we,” “our,” or “us”) collects, uses, and protects personal information when you use DOSZ Coffee Loyalty (“App”).
    By using the App, you consent to the collection and processing of your personal data as described in this policy.

  2. Information We Collect
    3.

    We may collect the following information when you use the App:

    1. Personal Data

      Name, email, phone number, and date of birth (when creating an account). Payment details (processed securely through third-party providers). Delivery address (for applicable services).

    2. Usage Data

      IP address, device type, and interaction with the App (e.g., loyalty points earned and redeemed).

    3. Location data (if permitted by the user).

  3. How We Use Your Information
    4.

    Your information is used for the following purposes:

    • To provide, personalize, and improve the App experience.
    • To process transactions and manage loyalty rewards.
    • To send promotions, offers, and important notifications (you may opt out at any time).
    • To comply with legal requirements.

  4. Data Sharing & Disclosure
    5.

    We do not sell or rent your personal data. However, we may share data with:

    • Service Providers: Third-party partners (e.g., payment processors, delivery partners) who help operate the App.
    • Legal Compliance: Government authorities if required by law.

  5. Data Security
    6.

    We implement appropriate technical and organizational security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

  6. Data Retention
    7.

    We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Malaysian law.

  7. Your Rights (PDPA Compliance)
    8.

    Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

    • Access and request a copy of your personal data.
    • Correct any inaccurate or incomplete data.
    • Withdraw consent for certain processing activities.
    • To exercise your rights, please contact us at support@doszcoffee.com.

  8. Cookies & Tracking Technologies
    9.

    We use cookies to enhance your App experience, such as saving preferences and tracking usage trends.
    You can disable cookies through your device settings, but some features may not function properly.

  9. Children's Privacy
    10.

    Our App is not intended for children under 13. If we discover that personal data has been collected from a child without parental consent, we will delete it.

  10. Changes to This Privacy Policy
    11.

    We may update this Privacy Policy from time to time. If significant changes are made, users will be notified via email or App notification.

  11. Contact Us
    12.

    For any inquiries, please contact us at:

    • support@doszcoffee.com


    • The A Food Sdn. Bhd. 20-2, Jalan Putra 2, Kajang Putra 43000 Kajang, Selangor


    • +60 12-811 2431